EmailTree.AI
About
EmailTree.AI is an end-to-end solution that helps prioritize, automate and optimize email management, significantly reducing response time. Thus, companies and public administrations can reply faster to clients and citizens, improving the customer support service and benefiting workers’ time, mood and health.
Solution
The AI-based algorithm analyses incoming emails and supports team by being able to perform:
- Smart Reply with AI. This function allows to respond to customer questions, complaints, and comments within seconds in a personalized way;
- Classification, which dealing with prioritization and automate ticket routing to the most appropriate agent at scale;
- Integration with Existing Data. EmailTree.AI will automate 80% of work of your company within the first month, integrating with databases and supporting intelligent document processing;
- Understanding Customer Requests: the platform helps to enhance empathy and customer engagement.
Target customer
EmailTree.AI becomes a choice of companies, who are:
- Seeking to raise customer and employee experiences;
- Performing customer support service through email;
- Aiming to increase income, reduce response time, and improve customer satisfaction;
- Interested in enhancing team satisfaction, performance and well-being.
